In my experience leading transformation initiatives, one pattern stands out: engagement rarely grows from motivation alone — it flourishes when people feel ownership.Psychological ownership is the quiet force that turns a role into a responsibility, and a task into a cause. It’s the mindset shift from “I work here” to...

In 1992, Osborne & Gaebler’s Reinventing Government challenged traditional bureaucracy and offered a vision of governments that steer more than row, empower communities, and leverage the marketplace to solve public problems.More than three decades later, these ideas remain a masterclass in innovation, leadership, and accountability — not just for governments,...